I called for a free estimate on the phone for a cleaning of my couch and was pleased to see that they were a lot cheaper than other places I had contacted. Fernando and his partner were very polite, arrived on time and were extremely thorough in cleaning the couch! I received a nice receipt and will definitely be using this company again.
I called to get my carpet cleaned and Mr Ivan was very prompt to respond and gave me a quote. The carpet looks very clean. Ivan did a really good job. I highly recommend their service. I will use them again next time.
WOW! Tim just cleaned my carpets. Not only are my carpets cleaner than with other companies, but he was bright, friendly, and has a great attitude.
All the stuff the rest of the reviews say is true. Call Tammy next time you need a carpet service.
I am shocked at the difference between the reviews on Google and my experience. We had an appointment on Saturday to have our couch and two chairs cleaned. The gentleman arrived, set up and began cleaning. I watched as water poured out of the machine onto my floors. He did not put anything down before starting, and when we offered to put towels down, he kept saying he would take care of it. No joke by the end there was an inch of dirty water sitting on our floors and we had to use all of our own towels to mop it up. The quality of service was beyond sub par. The cushions look worse after than they did before he started. Streaky black lines, and all the edges were missed. Same with the chairs. I have been trying to call them since Saturday to complain and the number listed just rings and rings with no answer, and no voicemail. Buyer beware! Oh, and to add insult to injury, they convinced us to pay double the quoted price for a 'deep clean'. Would not recommend.
UPDATE: I called last week again to try and resolve this with the company. Someone picked up and took my name and number but never called me back. I tried them again today and got the same gentleman, as soon as I told him why I was calling he hung up on me. When I tried again, the number went right to voicemail. I will be reporting this business to the better business bureau. BEWARE.
UPDATE 2: I made a formal complaint to the Better Business Bureau, and for three weeks they have attempted to contact this business with no response.
Jim was great!!! Super company, came back 2 days later to take out a couple of stains missed! I'm amazing at what they were able to do. Fast dependable and great work. Thanks again for real customer service!
I had my couch and carpet cleaned. They have to take my rug. Wash front and back. Always a great job. I have been using them for over 4 years, 2 times in a year. I will recommend them to my friends and family that they are always one.
Great Service! Jim arrived on time, provided a simple break-down of services and fees, and did a fantastic job cleaning our living room upholstery. Absolutely amazing! Hire them, hire them, hire them. Floors look like brand new. Will now let the expected baby crawl all over. They were fast, reasonable and courteous. Will only use them!
Rich and Jim were on time and communicated well the entire time. They finished in the time they told me they would. The sofa and rug looks great and smell very clean. Highly recommend this company!
I had my couch and carpet cleaned. They have to take my rug. Wash front and back. Always a great job. I have been using them for over 4 years, 2 times in a year. I will recommend them to my friends and family that they are always one.
I'm so happy to have contacted FURNITURE UPHOLSTERY CLEANING for cleaning services. My couches are only halfway through and I'm already amazed with the results. The techs that are here are very nice and respectful of my home and did a lot to protect my other furniture and floor. I will definitely be using them again! I highly recommend!
Awesome service before, during, and after the job! I recently had home construction and was in need of carpet cleaning and upholstery services. I did a lot of shopping around and trusted these Google reviews - and was glad I did. As most construction projects go I experienced delays that caused me needing to reschedule my appointment a few times. FURNITURE UPHOLSTERY CLEANING was happy to accommodate all rescheduling requests and didn't attempt to hit me with hidden fees.
I called in the morning and they came that afternoon for an emergency job. They were right on time and did an excellent job. I had asked for some extras and they were very reasonable. The two workers were Rich and Jim- I would definitely use this company again and would ask for for the two workers as well.